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American TeleCare, Inc. Announces that New Ulm Medical Center Home Health Reports No Hospital Readmissions for CHF Patients Monitored with Home Telehealth System

EDEN PRAIRIE, Minn. (July 24, 2002) – American TeleCare, Inc. (ATI) announced today that one of its customers, New Ulm Medical Center Home Health (NUMCHH), part of the Allina Hospitals and Clinics, reported that none of its congestive heart failure (CHF) patients monitored with ATI’s home telehealth system was readmitted to the hospital for CHF.ATI’s home telehealth system features live audio and video combined with a telephonic stethoscope and other medical peripherals (blood pressure meter, scale, pulse oximeter) to allow the nurse to conduct a “video visit” to homebound patients. The nurse and patient can see and talk to each other while the nurse gathers objective and subjective information, allowing a timely clinical assessment of patient status. If a problem is identified, the nurse can intervene rapidly, preventing further deteriorization.

NUMCHH, part of the New Ulm Medical Center, began its home telehealth program in the summer of 2001 with the goal of preventing hospital readmissions among its patients with congestive heart failure. The community which NUMCHH serves is two hours southwest of the Twin Cities in a rural, agricultural area whose patients often reside far from the medical center.

NUMCHH chose a congestive heart failure application because it is the number one reason why senior patients are admitted to the hospital. Among seniors nationally (people age 65 and over), 10% have CHF, which translates to approximately one million hospitalizations per year with a price tag of around $12 billion.

“Maintaining close contact with congestive heart failure patients, who are typically high risk, high cost, and high utilizers of health care resources is challenging given the distances and isolation in which some of our patients live,” says Kathy Thompson, RN, manager of NUMCHH, “We had to find other ways of extending our care and presence into patients’ homes to make an impact on their health care status and compliance to their plan of care.”

The evaluation tracked six CHF patients between the ages of 76-86 who, collectively, were hospitalized for CHF 10 times in the six months prior to enrollment in NUMCHH’s home telehealth program. These patients, whose enrollment began in October of 2001, have been monitored with a combination of in-person and telehealth consultations. Telehealth allows the patients to be monitored on a frequent basis, sometimes even twice per day until their conditions are stabilized. None of the six patients has had a CHF related hospitalization since enrollment in the program. (One patient did have a hospitalization for dehydration following the flu.)

“We are very encouraged by the outcomes generated so far. This has significant and positive implications for expansion of the program by size and into other disease states,” notes Thompson.

Of her decision to utilize American TeleCare’s video based AVIVA® home telehealth system Thompson comments, “We have been very pleased with the reliability and functionality of the technology. The telephonic stethoscope is critical for early intervention and the video is key to developing the relationship between patient and provider and for detecting subtleties that otherwise would go unnoticed. Our patients love it.”

“New Ulm’s experience validates that video is a critical component of remote monitoring for select patients” noted Michael Lemnitzer, senior vice president for American TeleCare, Inc. “We applaud their success during this evaluation. To have such an immediate impact on improving the quality of life for these patients is one of the reasons why a growing number of agencies are implementing telehealth programs. The financial benefits and quick return on their telehealth investment adds to the success of these programs. We are seeing many agencies show similar outcomes, validating telehealth as a tool to delivering high quality, cost efficient care.”

NUMCHH will continue to track outcomes of the telehealth program, the first of its kind within its parent company, Allina Hospitals and Clinics. NUMCHH is a hospital based home care/hospice agency which provides services to the New Ulm and surrounding area.  Along with telemedicine services, they provide skilled nursing, rehab, IV therapy and extended care services.

A pioneer in the concept of home telehealth, American TeleCare, Inc. guides its business partners in the development of home telehealth programs. The company currently markets the AVIVA® System; an FDA-cleared telemedicine monitoring system that incorporates live audio/video with integrated electronic medical peripherals to allow a doctor or nurse to conduct remote assessments of patients in their homes. The products are simple to use, and operate through a standard telephone line. For more information, visit www.americantelecare.com.

Contacts: Kathy Thompson
Lisa Abrams Home Care/Hospice/Chemo/Care Coordination Manager
American TeleCare, Inc. New Ulm Medical Center
800-323-667 507-233-1555