Patient: Frequently Asked Questions

How hard is it to use?

American TeleCare Patient Stations are designed for one-button activation and communicate with your health care provider over traditional phone lines. Your health care provider will show you how to use any additional peripheral medical devices.

Who will be able to see my medical information?

Only health care providers and those authorized to view your medical record will have access to any data. Your privacy is protected. Check with your health care provider for their specific policies and practices.

How much time will it take?

Typically it takes around 10 minutes for monitoring, 15-20 minutes for video visits. American TeleCare products help to eliminate travel time and time spent in waiting rooms.

How much space does the equipment take up?

The American TeleCare Patient Station can easily fit on most any size desk or table and requires standard AC plug ins and a traditional telephone connection. Telemonitors are about the size of a large book and connect to traditional telephone lines.

How much will it cost?

Most home health providers offer this as part of their care plan. Check with your health care provider (home health agency or home care provider) for more information.